Terms of service
Terms and Conditions of Use – Herelis
Welcome to the Herelis website. By accessing or using our website, you agree to comply with these Terms and Conditions of Use. Please read these terms carefully before browsing our website or placing an order. If you do not agree with these terms, please do not use our website.
1. General
1.1. Website Operator: The Herelis website is operated by Herelis, with a business address at 1209 Mountain Road Pl NE, Albuquerque, NM 87110, United States.
1.2. Purpose: These Terms and Conditions define the rights and obligations of users and Herelis regarding access to and use of our website, products, and services.
1.3. Modification of Terms: Herelis reserves the right to update or modify these Terms and Conditions at any time. Changes will become effective once published on the website. We encourage users to review these terms periodically.
2. Use of the Website
2.1. Access to the Website: Access to our website is provided free of charge. Any costs associated with internet access or equipment required to access the website are the responsibility of the user.
2.2. Compliance with Laws: By using this website, you agree to comply with all applicable laws and regulations.
2.3. Accuracy of Information: When placing an order, creating an account, or otherwise providing information through our website, you agree to provide accurate, complete, and up-to-date information.
2.4. Prohibited Use: You may not use our website for unlawful, fraudulent, abusive, or unauthorized purposes or in any manner that could interfere with the operation or security of the website.
3. Products and Orders
3.1. Product Descriptions: Herelis makes reasonable efforts to ensure that product descriptions, images, specifications, and other information displayed on the website are accurate. However, minor differences or errors may occasionally occur.
3.2. Product Availability: Products displayed on our website are subject to availability. If a product becomes unavailable after an order has been placed, we will contact you and provide an appropriate solution.
3.3. Prices: Product prices are displayed in the currency indicated on the website or during checkout. Prices and promotions may be changed at any time without prior notice. However, changes will not affect orders that have already been accepted, except where required by law or in cases of obvious pricing errors.
3.4. Taxes and Duties: Applicable taxes, duties, or other charges may be displayed during checkout or applied according to the destination and applicable laws.
3.5. Payment: Payment for orders must be made using one of the payment methods available during checkout. Payment information is processed through the payment services made available on our website.
3.6. Order Acceptance: Submission of an order does not necessarily constitute acceptance of that order. Herelis reserves the right to refuse or cancel an order where reasonably necessary, including in cases involving product unavailability, suspected fraud, payment issues, pricing errors, or incorrect product information.
If payment has already been collected for an order that we subsequently cancel, the applicable amount will be refunded.
4. Delivery
4.1. Delivery Times: Estimated delivery times depend on the destination, product availability, and selected shipping method. Delivery estimates are provided for informational purposes and may be affected by circumstances outside our reasonable control.
4.2. Delivery Costs: Shipping costs, where applicable, will be displayed on the website or during checkout before the order is completed.
4.3. Delivery Information: Customers are responsible for providing complete and accurate delivery information. We are not responsible for delivery problems resulting from incorrect or incomplete information provided by the customer, subject to applicable law.
5. Returns and Exchanges
Returns, exchanges, and refunds are subject to our Returns and Exchanges Policy.
Nothing in these Terms is intended to limit any mandatory consumer rights that may apply to your purchase.
6. Intellectual Property
6.1. Website Content: Unless otherwise indicated, the content available on the Herelis website, including text, graphics, logos, images, design elements, and other materials, is owned by or licensed to Herelis and is protected by applicable intellectual property laws.
6.2. Use of Content: Website content may not be reproduced, distributed, modified, republished, commercially exploited, or otherwise used without prior written authorization from Herelis or the applicable rights holder, except where permitted by law.
7. Liability
7.1. Website Availability: We make reasonable efforts to keep our website available and accurate. However, we do not guarantee uninterrupted or error-free access at all times.
7.2. Limitation of Liability: To the maximum extent permitted by applicable law, Herelis will not be liable for indirect, incidental, special, or consequential losses resulting from the use of or inability to use our website or services.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
7.3. Events Beyond Our Control: Herelis will not be responsible for delays or failure to perform obligations caused by circumstances beyond our reasonable control, including natural disasters, transportation disruptions, governmental actions, telecommunications failures, labor disruptions, or other similar events.
8. Personal Data Protection
Our collection, use, and handling of personal information are described in our Privacy Policy.
By using our website, you acknowledge that your personal information may be processed in accordance with that policy and applicable data protection laws.
9. Applicable Law and Consumer Rights
These Terms and Conditions are governed by the applicable laws of the State of New Mexico, United States, without regard to conflict-of-law principles, except where mandatory consumer protection laws provide otherwise.
If you are purchasing from another country or jurisdiction, you may have mandatory consumer rights under the laws applicable to you. Nothing in these Terms is intended to waive or restrict rights that cannot legally be waived or restricted.
10. Contact
If you have any questions regarding these Terms and Conditions, please contact us:
Herelis
📩 support@herelis.com
📍 1209 Mountain Road Pl NE, Albuquerque, NM 87110, United States